📋 Privacy Policy

Last updated: 11/12/2025

At Postal Assistant, we are committed to protecting your privacy. This Privacy Policy explains how we handle your information when you use our chatbot service. We do not store any data, and the only information we process is what you enter directly into the chat interface.

🔒 Information We Collect

We only process the information you directly enter into the chat interface:

• •Your chat messages and queries entered into Postal Assistant

We do not collect, store, or retain:

• •IP addresses or browser information
• •Device information or usage statistics
• •Any personal identifiers or tracking data

⚙️ How We Use Your Information

We use your chat messages solely to:

• •Process and respond to your queries in real-time
• •Provide you with relevant USPS-related information and assistance

Your messages are processed immediately and are not stored on our servers. Once your session ends, your chat data is not retained.

🛡️ Data Security

Since we do not store any data, there is no stored information to secure. Your chat messages are transmitted securely over encrypted connections (HTTPS) and are processed in real-time only. Once your query is processed and a response is provided, the data is not retained on our systems.

📁 Data Retention

We do not retain any data. Your chat messages are processed in real-time and are not stored on our servers. Once your session ends, all chat data is immediately discarded. There is no data to delete because we do not store any information.

🤝 Third-Party Information Sharing

Since we do not store any data, there is no information to share with third parties. Your chat messages are processed in real-time and are not retained, so they cannot be shared, sold, or disclosed to any third parties.

✋ Your Privacy Rights

Since we do not store any data, traditional data privacy rights (such as access, correction, deletion, etc.) do not apply. Your chat messages are processed in real-time and immediately discarded, so there is no stored data to access, correct, or delete. Your privacy is protected by design through our no-storage policy.

📞 Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: